Return Policy

If you are returning merchandise within 30 days from the date of receipt, and the item has not been installed, modified and is complete, you may return all or part of the order to receive a full refund for the original purchase price of the product. Original shipping, return shipping and handling costs are non-refundable. All returns prior to 30 days of purchase are subject to 25% restock fee. a If you are returning merchandise after 31 days, a 25-30% restock fee will apply and store credit will be issued for the balance.

Exceptions to our Return Policy:

  • Tires and wheels that have been mounted and or installed.
  • Opened electrical items such as computers, Unichips, programmers, wiring kits, etc.
  • Custom made floor mats, dash covers, seat covers, car covers or any item that has been monogrammed.
  • Closeout or Clearance items.
  • Snow Chains.
  • Any item that has been custom painted.
  • Custom mechanical products.
  • Special ordered items.

Previously Installed Products:

Product that has been installed, modified or has missing parts cannot be returned to us. If the merchandise qualifies for a Manufacturer’s Warranty or guarantee, we will be happy to assist you in getting in touch with the original Manufacturer of that product. Look for warranty and guarantee information in the original product box.

Return Process:

  • Shipping costs are nonrefundable.
  • A Return Goods Authorization must accompany all returns.
  • All merchandise must be in original boxes and include all original packaging manuals and merchandise materials in order to avoid a restock fee.
  • Labor, installation, surcharges or any other applicable fees from the original purchase are non-refundable.
  • Serial numbers cannot be altered.
  • Any restocking fee we use will be a reflection on current market value. We do not support attempts to profit on pro-rate adjustments or price fluctuations.
  • We are not responsible for any consequential damage to vehicles.

Buck's 4x4 Warranty Policy:

At Buck's 4x4, we guarantee the workmanship of all of our products for a period of 30 days from the date of receipt. 

Most of our products are covered by Manufacturer’s Warranties and/or Guarantees and cover the merchandise for a certain period of time after your purchase. We act as the agent between you, the customer, and the manufacturer. Check the documentation that you received with the merchandise for more information regarding the product warranty policy. Should your product fail after 30 days, please contact us and we will assist you in submitting a claim to the manufacturer.

All returned items will be inspected for warranty eligibility. We or the manufacturer will replace, repair or refund the product based on our findings. In bound freight must be prepaid by the customer.

Buck;s 4x4 will not be liable for any indirect, special, incidental or consequential damages from any products sold. We will not be responsible or liable for inconvenience, labor, legal fees or any other costs incurred while the item is being inspected or replaced.

Warranties are non-transferrable. They are in effect as long as the original purchaser owns the merchandise and for the time agreed upon in the terms and conditions of that warranty or guarantee. 

  • Electrical and computer items.
  • Tires.
  • Engine upgrades are subject to inspection, and/or final approval by manufacturer for return and credit allowance.
  • Any problem from misuse or improper installation.
  • Damage to your vehicle.
  • Consequential costs or damages.

Special Orders:

Special orders must be paid for, in full, in advance and are non returnable. No refund will be issued on special ordered items.